In the US, the Military and Government Employees are usually covered for their health-care; private citizens used to be much better than they are today. HMOs were a conspiracy brought to Nixon by a group*[see bottom]
who were to beneifit from them, and he ran with that ball. Only in the last 10-15 years have people started to realize the horrible problems and restrictions most HMOs bring when the illness gets catastrophic [read expensive]. I'd suggest to all, if you haven't seen it yet, to see the film 'Sicko'. And that is about those who have insurance! 40.000.000 in America can't afford it [I really doubt many are buying toys to save on the premiums!]....and are at the mercy of the 'gods' and public hospitals - which in most places offer second-class care, at best. Many who paid into healthcare programs all their lives, suddenly lost it - and all the 'accumulated' years of payments, when their employer folded, they got fired, laid-off, move, or they were accused of having had an not-previously disclosed 'pre-existing condition' [the catch-all way out for insurers to not pay anything - even on an unrelated illness due to a trivial supposed pre-existing condition]. Health [life!] is a right, not something that should be at the whim of those who only want to make a profit. There is an intersting testimony by a doctor who's job it was to find a way to NOT PAY OUT on claims. She worked for an HMO company. Her salary was based on how many patients and how many millions she found a way
to deny. That is how vicious capitalism and greed has become in the USA today. They have taken the 'We' out of 'We the People'. Banks get bailouts; MIC companies get bailouts; 'we' the people are on our own.......
America is a sinking ship due to morality gone awry, only. Long ago America was secretly taken-over by the Ultra-Rich, who control the country as their own fiefdom....even now as they abandon it nearly sucked-dry in their 'globalization' quest to destroy the entire planet. One word - Greed. America's elite has found much greater profit in Thanatos, than in life and love - care and compasion. They have none. America and the World will pay a very high price for this. Note in her Congressional testimony, below, how Peeno compares the morality to that of Germany in the 1930s. I agree. This time the 'fascism' is within - as a 'cancer' - not an external enemy. Our tax money now is used to invade non-threatening nations to further enrich the already filthy-rich and their corporations; while America literally bleeds due to no universal healthcare; decaying infrastructure, and the march toward a Policestate - where only the rich and the compliant have any 'rights'. The lack of universal healthcare in America is directly related to this la
k of compassion nor any sense to share our 'wealth'!
What makes America 'great'...sadly, only the greed of those at the top.....which is
'great', indeed.
JUAN GONZALEZ: Our next guest is also featured in Michael Moore’s new documentary SiCKO. A decade ago, Dr. Linda Peeno made headlines when she appeared before Congress to talk about her work as a medical reviewer for the giant HMO Humana. Michael Moore replays part of that testimony in his new film.
DR. LINDA PEENO: I am here primarily today to make a public confession. In the spring of 1987, as a physician, I denied a man a necessary operation that would have saved his life and thus caused his death. No person and no group has held me accountable for this, because, in fact, what I did was I saved a company a half a million dollars for this.
AMY GOODMAN: Dr. Linda Peeno, testifying eleven years ago. Following her appearance in Congress, she would go on to become one of the country’s best-known whistleblowers about HMOs and the healthcare industry. Dr. Linda Peeno joins us now also from Washington, D.C., where she also attended the premiere last night of Michael Moore’s film SiCKO, along with many legislators. Dr. Peeno, tell us your story. How did you work for Humana? What was your job? How did it change? What did you do?
DR. LINDA PEENO: Well, I started when I graduated from medical school. I took some time off out of my residency to take care of my children, and I had started working at a hospital doing something called utilization review. And one thing led to another, and I was able to get this part-time job working for Humana. And I was told it was an insurance company and that I would be doing something similar, and I would be reviewing patient charts and requests and helping make good medical decisions about them.
When I actually went to interview, I was asked if I could be tough, because I was going to be telling doctors that they couldn’t do things and that I would be expected to keep a 10% denial rate. So I didn’t really even really understand what that meant.
And then I started working, and requests started coming in. And basically what I did in that particular job was reviewed hospital requests for admission. And basically our job was to keep people out of the hospital, because, the late 1980s, that’s where the focus was. That’s where most of the dollars were being spent.
I lasted at Humana only about nine months, because I suddenly realized that my medical expertise was being used to justify economic decisions, and I also had that ethical epiphany that was the source of the testimony and was dramatized in the movie that they did about my work, where I had denied the man the heart transplant and then just within a day or so saw a sculpture being installed in the rotunda and was told at that time that it had cost about the same as the heart transplant that we had denied. And that’s when I realized that, wait a minute, the savings that we’re extracting from these denials, many of which were not legitimate and I felt that they were not legitimate, was not going to help patients. By the way, I later found out that that sculpture cost $3.8 million, so it was equivalent to eight heart transplants.
But I left Humana, and I went to a nonprofit HMO that was owned by hospitals, thinking that things would be different, that it would be more patient-centered. And it’s interesting, in the movie SiCKO, there’s actually an account of a young man who was denied, and it was through the employer, which was a hospital. And so, that was the beginning of my education about just the way in which managed care worked, that you made money to the extent that you denied, limited, substituted or obstructed care. And it wasn’t patient-centered.
So it didn’t make any difference whether you were in a for-profit setting or a nonprofit setting. And I just began to find that that was unconscionable as a physician to be doing that and to be, you know, sitting distantly at a desk, never making eye contact with a patient, never really experiencing the impact of the consequences of the decisions. So I eventually left in the early ’90s and decided to focus on trying to educate the public and protect patients.
AMY GOODMAN: Your salary skyrocketed as you spent those months at Humana. Could you explain what happened, what your salary was proportional to or, you know, how it was affected by the number of “no” decisions that you gave out?
DR. LINDA PEENO: Well, it didn’t actually skyrocket while I was at Humana, because I quit before it did, but I started out as—you know, medical reviewers were often paid, as I was at Humana, on an hourly basis. And I think I started at like $50 an hour. And there were a team of physicians, and we worked shifts, and depending on how many hours a week you worked, you got paid.
But as a result of that experience, when I went to the nonprofit HMO, they were thrilled that I had been trained by Humana, which was seen as kind of the pinnacle of the industry at that time. So then I moved into an executive position as a medical director and began actually, you know, making increasingly higher six-figure salaries. So it was—my increase in income was directly related to—you know, back to that original interview question: how tough I could be and how much money I could save.
Now, I did quit Humana just before they had implemented a system, and we were told that the medical reviewer that had the highest denial rate was going to receive a bonus at Christmas. I quit, I think, in November, before that happened. And in subsequent knowledge that I have about how the program developed afterwards, medical directors there did get bonuses that were related to their performance. I just left before I received one.
JUAN GONZALEZ: Well, and you subsequently, obviously, became a whistleblower and chief critic of the HMO industry. But I’m especially interested by your comments about there not being very much difference between the for-profit insurance companies and the nonprofit medical care companies. What then, in your viewpoint, is the fundamental or structural contradiction then? If it’s not just a drive for profit to give to shareholders, that a for-profit company would have, what then involves having the nonprofits also participate in the same kind of abusive system?
DR. LINDA PEENO: Well, I think it becomes—the whole managed care practices and strategies become a way in which to either save or make money, whichever term you use. So in a nonprofit setting, I mean, you think about Medicaid HMOs, for example, who are trying to manage a state budget. The way in which they save money is to spend it, you know, prudently and make good decisions. The problem is, is that these strategies can take on a life of their own, and so it is so easy to slip from making legitimate medical decisions that have legitimate savings to decisions in which you’re making—you’re attempting to produce more money, you know, for whatever purposes.
So in the nonprofit setting in which we were, you know, there were lots of other expenditures—I mean, physicians were being paid to be on the board; salaries, you know, for the executive employees. So you didn’t necessarily have stock that you were working toward, but there were other things. And we know that from things that—from analyses that have been done by some of the nonprofit health plans, perks that were given to executives and ways in which the resources are spent for non-medical reasons.
So the fundamental structural problem is that you—you know, the whole managed care process acts like a huge funnel. You pour the money in at the top, and you want as little money to go out at the bottom, and so you create these filters. And depending on how fair, unfair, legitimate or illegitimate those filters are, I think, is what directly impacts patients’ lives.
JUAN GONZALEZ: And we’ve been having many reports in recent months about physicians who are actually getting kickbacks, in essence, from pharmaceutical companies for prescribing certain kinds of—or certain drugs of those drug companies. Is there a sense, on your part, not only that there are structural problems, but that the entire healthcare system in America has become increasingly corrupted?
DR. LINDA PEENO: Well, I’m really glad you asked that question, because I think that, you know, this isn’t about one company, and it’s not about just the insurance industry. I think it’s about the entire corporatization of healthcare, the fact that money is driving everything. And whether it’s kickbacks to physicians for prescribing certain drugs or even decisions about how physicians organize their offices and what contracts they enter into—you know, it was interesting coming here. I sat in front, on the plane, of a physician and, from what I gathered, you know, voyeuristically listening to this conversation, some sort of executive PR person. And they were talking about how to set up this clinic in which they were going to be doing specialized surgery. And if you didn’t listen carefully, you would never have guessed that they were talking about patient care. I mean, the whole thing was centered around investment and return on investment and marketing and, you know, how many units they could produce a day. And it was as far removed from the care of patients as you could possibly get. And that shouldn’t exist in medicine.
AMY GOODMAN: We’re talking to Dr. Linda Peeno, former medical reviewer for the HMO company Humana, went on to work for a so-called nonprofit HMO, now is a physician in Louisville, Kentucky—in Washington, D.C. for the premiere of Michael Moore’s film SiCKO. This is a movie that’s supposed to launch a movement all over this country. California Nurses Association involved, MoveOn involved. Oprah is going to be doing a town hall after getting people’s stories through the summer. YouTube is asking people to post their healthcare horror stories. It goes to the issue of what can be. In Michael’s film, he shows us Britain, Canada, France, Cuba. And ultimately, he’s talking about single payer, the idea of the government being the provider of healthcare, as in these other countries, and not having the middle man, the insurance company. Dr. Linda Peeno, you’ve worked for these insurance companies, do you agree with that assessment?
DR. LINDA PEENO: Absolutely. I mean, I can see—you know, and I’ve been at this twenty years—I can see absolutely nothing that insurance companies are providing that is a benefit at this point. I mean, it’s an ingenious system that’s been devised between the money that is being spent and the care that’s being delivered that’s nothing but obstructive and even cruel, ultimately, in the way it plays out in patient lives. So however we organize it, or ultimately when we radically reform the healthcare system, I think we need to rethink seriously the whole concept of insurance in the delivery of healthcare.
AMY GOODMAN: You’re in the doctor community. Michael talks to a doctor in Britain who says, yes, you know, he has, I think it was an Audi car. He has a million-dollar home. And he says, sure, he doesn’t have two or three of those homes, but he’s quite happy, doing very well, even as he’s in the National Health Service in Britain. What about the attitudes of doctors? They are your peers.
DR. LINDA PEENO: Well, I have to admit that I don’t know directly, because, you know, most of the physicians with whom I have some association, an ongoing association, are struggling physicians who are barely holding their practices together, because they’re pediatricians and family physicians who genuinely want to practice good medicine. And I think they would be satisfied with being able to pay their mortgage and, you know, take care of their children and get their med school loans paid off.
I think the British doctor they interviewed was right. You know, there are certainly physicians currently in our system who are doing financially extremely well, and I’m not sure that they would support any kind of change. But I thought it was interesting yesterday, one of the medical students who spoke at John Conyers’s hearings said, you know, these physicians that are focused on the economics, their own personal economics, only have a few years, because there is a rising groundswell, I think, in medical students who have a different opinion about how to practice medicine and how to care for patients and what their measure of success is going to be. And I don’t think it’s going to be big houses and nice cars.
JUAN GONZALEZ: Let me ask you about the whole issue of single payer. Obviously, there are critics, conservative critics, as well as many people who are more politically moderate, who shudder at the idea of a centralized government bureaucracy that would handle health insurance. There are certainly all kinds of horror stories about Medicaid abuse and Medicaid mills and the exploitation of the Medicaid system. What’s your response to those critics?
DR. LINDA PEENO: Well, first of all, I think I’d tell them to see Michael’s film, because I think he does a wonderful job of sort of demythologizing some of the criticisms and the accusations that are made about other countries. And the single payer, I mean, you know, it’s become the S-word that’s equivalent with socialized medicine, and that’s supposed to send chills through everyone. And, you know, as he aptly points out, I mean, we socialize a lot of things in this country: our police departments, our fire departments, education. And the point that I would make, you know, based upon my experience and having seen inside the way in which insurance companies work—
AMY GOODMAN: We have ten seconds.
DR. LINDA PEENO:—is that at least with the government we have transparency and we can change the practices. Right now, we have no control over the corporations.
AMY GOODMAN: Dr. Linda Peeno, we want to thank you very much, known around the country as a leading HMO whistleblower, now a physician in Louisville, Kentucky, speaking to us from Washington, D.C., where SiCKO just premiered last night.
http://www.democracynow.org/2007/6/21/hmo_..._linda_peeno_onDr. Peeno's Full Testimony:
http://www.thenationalcoalition.org/DrPeenotestimony.htmlMy name is Linda Peeno, and although the witness list does not reflect this, I am a physician. I am a former medical director and medical reviewer. I did the job that was referred to repeatedly in the first panel as a physician manager for three health care organizations. I currently, though, primarily work in medical and health care ethics.
I am here primarily today to make a public confession. In the spring of 1987, as a physician, I denied a man a necessary operation that would have saved his life and thus caused his death.
No person and no group has held me accountable for this because, in fact, what I did was I saved the company a half a million dollars for this.
And furthermore, this particular act secured my reputation as a good medical director, and it ensured my advancement in the health care industry;in little more than a year, I went from making a few hundred dollars per week to an annual six-figure income. In all my work, I had one primary duty and that was to use my medical expertise for the financial benefit of the organization for which I worked and according to the managed care industry... [In the managed care industry] it is not an ethical issue to sacrifice a human being for a savings, no matter how that savings occurs. And I was repeatedly told that I was not denying care. I was simply denying payment.
I am not an ethicist whose primary background has come from the books. For me, the ethical issues were born in the trenches and pit of the pain that I have come to realize that I cause. And if I am an expert here today, it is because I know how managed care maims and kills patients.
So I am here to tell you about the dirty work of managed care and this is the kind of straight talk that I wish Ms. Ignagni [President and CEO of the American Association of Health Plans] could hear now.
Now, let me explain to you the ways that I was a good medical director. I was regularly consulted by marketing on ways to change expensive benefits or change the language to give me loopholes to make denials when requests came.
For example in one plan, we were able to structure our investigational language exclusion so that I was often able to use it to deny almost anything that was expensive, and particularly out-of-network requests.
I turned preexisting exclusions into a game as I tried to connect almost any prior medical complaint or visit as a reason to deny payment.
There are many more thing that I could tell you about, but, ultimately I was only as good&emdash;and I put that in quotation marks&emdash;as the doctors in my network, for it was their numbers that I needed to prove that I was doing my job.
That meant that I did whatever it took to control them: intimidation, hassling, humiliation, I have done it all. I have used inadequate and inaccurate data to create reports to get doctors to make their numbers better, in other words, decrease their usage.
I have used "economic credentialling" to select the best inexpensive physicians and rarely correlated these with quality factors.
I have helped design contract provisions to ensure our payment and monitoring schemes got the results we wanted at the plan, and I have threatened deselection to numerous physicians who were especially difficult or costly.
However, there is one last activity that I think deserves a special place in this list. This is what I call the "smart bomb" of cost containment and that is medical necessity denials.
Let me take you to the heart of managed care.
Even if a plan denies using all the other things that I could list, it is impossible for them to deny their use of this practice because it is vital to managed care; that is making medical decisions about access, availability, and use.
And even when medical criteria is used, it is rarely developed in nay kind of standard traditional clinical processes. It is rarely standardized across the field. The criteria is rarely available for prior review by physicians or the members of the plan. So, even if a a plan has a clear benefit package and has all the perks, like free eye exams or free screening tests for cancer, other marketing ploys, the member's physician will never be the final authority on what his or her patient will get.
This might go unnoticed for simple needs, like a regular office visit or a bout of the flu, but I can tell you that when something unexpected or expensive happens, it is like a bucolic pasture turned battlefield. The land mines will start exploding everywhere.
And somewhere in every coverage booklet for every managed care plan is a claim that establishes the plan as the final authority for medical necessity. What that means is that there is some physician at some plan doing what I did.
That person rarely is continuing a clinical practice. They are sitting behind a desk making decisions about a patient they will never see or touch, completely removed from the consequence of their decisions. They are getting paid by someone to make decisions for the benefit of the plan and not for the benefit of the members.
I would like to conclude by saying, what kind of system have we created when a physician can receive a lucrative income for adding to the suffering of patients? I became a physician to care for, not bring harm to my patients, and I am haunted by the thousands of pieces of paper on which I have written that deadly word, "denial." Thank you.
In her prepared written testimony which was long and detailed, Dr. Peeno concluded with the following statement:
I contend that managed care, as it has become, can exist only through serious ethical transgressions against individuals and society. Furthermore, I contend that a health plan's resistance to ethical correctives is proportionate to its reliance on ethical transgressions for its "success." Disclosure and exposure would present serious disadvantages in competition for cost-cutting and profit making. In summary, it is a fair assessment to claim that managed care's "success" depends upon the following:
Use of non-medical agendas to drive medical policies and practice;
Collapsing of the rights of individuals for purported greater collectivist goals;
Supersession of the care of the individual by the care of the collective;
Creation of ill relations between professional ambitions and the absence of moral inhibitions;
Reliance upon righteous ideologies about reform and societal benefits coupled with cost-cutting policies;
Disparagement of the "weaker" (i.e. costly) groups within society;
Linkage of economic imperatives and professional self-interest;
Direction of medical professionals by parameters set by health care and financial administrators;
Establishment of quotas and internal processes for control with little regard for the physical and psychological cost of their effects;
Selection of professionals who are ideological converts and "good" practitioners of its goals;
Enticement of physicians as agents of an organization, such that organizational goals are supplied with medical validation;
Facilitation of unethical professional practice by financial rewards and bonuses, as well as job security and advancement;
Generation of moral void by use of propaganda;
Degradation of moral expressions of compassion and sympathy for persons who have been designated costly or needy;
Induction of guilt into those who are made to feel a drain on resources or a threat to the collectivist goals.
The list could go on, however, there is enough here to suggest drastic needs for change. Of course, each of these would be vehemently contested by the managed care industry. If they are inaccurate, then it seems that the industry should have no reservations about supporting transparent and publicly accountable activities.
We know, though, they do object to this. Why? Because control of patients and doctors depends upon unethical practices. To this, at least, we should object. Manipulation and exploitation for any reason, even beneficence, is unethical and destructive of social good.
We have enough experiences from history to demonstrate the consequences of secretive, unregulated systems which go awry. The list above is not new. In fact, it comes from a book detailing the characteristics of a dire period of recent history.3
The last time this combination of forces worked in concert, over 200,000 individuals lost their lives in Nazi Germany (even before the Final Solution). Most of these persons were German citizens sacrificed for medical reasons set by economic and social agendas. I find the parallels chilling. One can only wonder: how much pain, suffering and death will we have before we have the courage to change our course?
Personally, I have decided even one death is too much for me.
* Dr. Peeno delivered an oral statement along with written testimony for a Congressional hearing on "Contract Issues and Quality Standards for Managed Care." Her testimony was heard on May 30, 1996 by the Subcommittee on Health and Environment of the House of Representative's Committee on Commerce. Her entire testimony can be found at the National Coalition of Mental Health Professionals and Consumers." (http://www.nomanagedcare.org/DrPeenotestimony.html).
*QUOTE
SiCKO: Richard Nixon and John Ehrlichman are heard discussing the concept of a health maintenance organization in Oval Office Recordings.
* On February 17, 1971, Richard Nixon met with John Ehrlichman to discuss the Vice President's position on health maintenance organizations, as heard in the film. The Miller Center of Public Affairs has this audio recording (conversation number 450-23. "Richard Nixon - Oval Office Recordings,"
http://millercenter.virginia.edu/scripps/d...ntialrecordings /nixon/oval?PHPSESSID=b813e56b3017d097cd176720bc10fc74
* The next day, Nixon called for a "new national health strategy" that had four points for expanding the proliferation of health maintenance organizations, or HMOs. "Special Message to the Congress Proposing a National Health Strategy," February 18th, 1971,
http://www.presidency.ucsb.edu/ws/index.php?pid=3311 * The term "health maintenance organization" was coined by Nixon advisor Paul Ellwood. Patricia Bauman, "The Formulation and Evolution of the Health Maintenance Organization Policy, 1970-1973, Social Science & Medicine, vol. 10. 1976. After Congress passed Nixon's HMO Act in 1973, HMOs in America increased nine-fold in just ten years. N. R. Kleinfield, "The King of the HMO Mountain," New York Times, July 31, 1983.
<A href="http://www.michaelmoore.com/sicko/checkup/" target="_blank">http://www.michaelmoore.com/sicko/checkup/
Witnesses from Sicko speak further of their experiences:
AMY GOODMAN: After Michael Moore spoke at Tuesday’s health care briefing at the State Legislature in Sacramento, lawmakers heard testimony from several people featured in his film Sicko. Donnelle Keyes talked about how her 18-month-old daughter Michelle died in Los Angeles in 1993 hours after being denied treatment at a hospital.
DAWNELLE KEYES: On May 6, 1993 my 18-month-old daughter Michelle became very ill. She was vomiting, had diarrhea and was having trouble breathing and a very high temperature. I called an ambulance, which took her to the nearest emergency room at Martin Luther King Jr. Medical Center in Los Angeles. The doctors believed she probably had a bacterial infection, which could be treated with antibiotics. But he didn’t conduct a simple blood culture or treat her with antibiotics because our health plan, Kaiser, told him not to. You see, Martin Luther King hospital was not a Kaiser facility. Kaiser said the simple test and treatment had to be done in a Kaiser hospital. But Michelle became sicker and sicker. She became lethargic and unresponsive. I pleaded to them. I pleaded for her treatment. And no one would give her antibiotics. Over two hours later Michelle had a seizure. Only an hour after that Michelle was transferred by ambulance to Kaiser. Within 15 minutes of arriving, she died.
I went to court to hold accountable those who were responsible for Michelle’s death. As my attorney put it, Michelle died, not because a doctor didn’t know what to do, but because of her health care coverage status. We won our case but, sadly, the jury award was cut to a fraction of what they felt was fair because of a horrible California law that caps damages in these kinds of cases called MICRA. This law has been on the books since 1975 and should be re-appealed. My case is a good example of why we need guaranteed and universal health care in California and in America. No one should ever have to go through what my family had to go through. I hope the movie Sicko, which I am proud to be a part of on behalf of my daughter, helps achieve that goal. My daughter was not treated and died because she was in the ER that was not affiliated with her health plan. This should never happen in America. Had it not happened, my daughter would be 15-and-a-half years of age and enjoying high school. Thank you.
AMY GOODMAN: Dawnelle Keyes daughter died in 1993. Andy Bales of the Union Rescue Mission in Los Angeles testified on how hospitals dump patients on Skid Row.
ANDY BALES: Unlike some unfortunate souls who are dumped or dropped off on Skid Row, I worked my whole life to end up on Skid Row, and I finally made it. I want to make sure no human being is left on the streets of Skid Row. Three years ago, my predecessors found that a woman had been dropped off by a hospital. She walked in with an IV in her arm, sat down in our guest area and died 10 minutes later from pneumonia. We set up what is now called a hospital dump can out in front of the building. And in the fall of 2005, we had a gentleman show up in a gurney, having seizures and the hospital attempted to drop him off, but the captain of the police force, Andy Smith, happened to be at our place in a meeting, he ran down, intervened, made the man—the ambulance driver–put him back in the ambulance and sent him back to the hospital. Shortly after that, in December, an undocumented day laborer showed up covered in blood. He’d just been released from a hospital in Arcadia, brought all the way to downtown Skid Row, walked in, we took him back to our guest area and shortly thereafter, he became so ill from the beating he had taken right before he went to the hospital, that we had to call the medics and haul him back to the hospital. He stayed there for several days.
That was publicized. I think eleven hospitals were documented as doing drop-offs. It was somewhat publicized. But in March of 2006, I was standing outside with the moms from the Mission, waiting for their kids to return. Their bus had been in an accident, so I was out much later than I normally would have been. I couldn’t believe my eyes as the cab pulled up and did a u-turn. And a little lady in a nightgown stepped out of the back of the cab, unassisted, was given no directions to our door. She’s several hundred feet from our door. She started walking northward on San Pedro to some of the meanest streets in the United States. Fortunately, I was there. I called the Captain, Andy Smith. I sent a staff person to rescue the lady that I later found out was Carol Reyes. Hospital document showed she had high blood pressure, a low-grade fever, had dementia so bad that she didn’t know time or place. Yet she was brought 20 miles to be dropped off on to the meanest street of our city.
Every good thing that happened to Carol Reyes after it hit the national and world news, every good thing that happened to her could have happened had she been treated like a human being in the first place. She was given a checkup by a social worker and doctors. She was deemed not to be competent. She was given a public guardian. She was given a lawyer. She was put into a group home. Today, she’s being cared for in a wonderful way. But, every one of those good steps could have been done in the first place rather than after she made the national news.
Unfortunately, there have been over 35 hospital drop-offs since Carroll Reyes made the news. One man, a paraplegic, dropped off without a wheelchair without a walker, dropped himself out of the van onto the curb with his clothes in his mouth and colostomy bag ruptured. Fortunately, one good thing that came out of this was that twelve homeless witnesses stepped forward and said enough is enough. No more of this kind of treatment for human beings.
I would like to just share a scripture from the Old Testament. As the Jewish people were heading back to set up their city, they received instruction from God through the prophet of Isaiah. It says I’ll take joy in Jerusalem, take delight in my people. No more sounds of weeping in the city, no cries of anguish, no more babies dying in the cradle or old people who don’t enjoy a full lifetime. 100th birthdays will be considered normal. Anything less will seem like a cheat. I want to steal an idea from Michael: That we need to move away from the “pull yourself up from the bootstraps”, winner-take-all, me-centered society and move to a we-centered society. That is why I am here to encourage you today. Thank you.
AMY GOODMAN: After Andy Bales of the Union Rescue Mission and Dawnelle Keys testified, Michael Moore urged lawmakers to take action against health care executives.
MICHAEL MOORE: What I would like to know is, if it is possible for a bill to be introduced. For, until we are able to eliminate these health insurance companies from making decisions like they made in causing the death of Michelle, to make it a criminal act for a health insurance company to do what they do to Dawnelle and her daughter. I would like to know why that can’t happen. I would like to encourage local prosecutors and district attorneys to consider filing manslaughter charges, premeditated murder charges, against these companies. That is really what it is, isn’t it? I would like to see the executives of these companies in a perp walk, in handcuffs, brought out. Kaiser ended up having to pay a minuscule amount of money to Dawnelle. But, really what we needed to see was the arrest of their executives. When Andy Bales and Captain Andy Smith, and eventually what the city attorney did in Los Angeles was to go after Kaiser, criminally, for dropping people off, dumping them on the street in their hospital gowns. It is a criminal act. It is exactly what should happen to them. And I just wonder how long we’re going to tolerate this as a people.
AMY GOODMAN: Finally, Dr. Linda Peeno also addressed the California State Legislators in Sacramento Tuesday. She’s a former medical reviewer for the health insurer Humana. This excerpt from Sicko features testifying before Congress in 1996.
LINDA PEENO: I am here primarily today to make a public confession. In the spring of 1987 as a physician, I denied a man a necessary operation that would have saved his life and thus caused his death. No person and no group has held me accountable for this. Because, in fact, what I did was I saved a company a half a million dollars with this.
AMY GOODMAN: On Tuesday, Doctor Linda Peeno spoke about her work as a medical reviewer for Humana.
LINDA PEENO: I should say right from the beginning that when you see the film this afternoon, you’re gonna think that I’m an imposter, because when Michael’s team called me about a year ago to talk to me about the film, I was actually so despondent about health care that I couldn’t give an interview. So they had to use the old material. And so it was just so exciting for me to see all those nurses today. I just cannot tell you. After twenty years of trying to get people to pay attention to exactly what Michael said, and what shocked me into this and the thing that will be the focus in the movie is that as a young, naive physician twenty years ago, I realized that with just a flick of a pen I could condemn a person to death and did, all because he was expensive. And I have already seen references to the fact that that case is too old, it is a mere anecdote, all the things that came out when I testified eleven years ago before Congress. But, when I testified in 1996 in May before Congress about this case, I realized just the other day as I was thinking about this, I could give exactly the same testimony again, exactly, word for word, I would only have to add that things have become unimaginably worse. I think the thing that had begun to defeat me over the past couple of years is the thousands and thousands of e-mails I would get from people every week, to the point where I couldn’t even stand to turn my computer on.
I think that we’ll hear a lot about how managed care is going away, these horror stories don’t occur anymore. But they do and they occur in worse and worse forms. I think we will, for all the humor and for all the excitement, I think we have to remember that, for me, the reason why the Heart case was so important is because it is really the tip of a huge pyramid of preventable suffering and preventable death that has occurred over twenty years, really thirty years, because the HMO Act was passed in 1973. There are untold people whose lives have been affected by this.
I think when Michael said that we can’t just tinker with health policy here and there a little piece of legislation a little patient right’s protection. It is even more fundamental than that. I think that we have created a culture that devalues life and devalues the care of other people and our care for one another. I am thrilled that we are here today with nurses. I hope there are doctors here. I know there are doctors in the audience I met two that are friends of mine. But I hope there are other doctors here that are going to represent the kind of healing and caring for medicine and their work that we need. Because I think that the thing that has almost defeated me is we’re losing the heart and soul of medicine. That is a dangerous condition that we are going to pay dearly for, and are paying dearly for and maybe with some of our own lives. I read in one of the commentaries about the movie so far is that this isn’t a middle class problem. Not only is it a middle class problem, you know, I ran into somebody just a couple of months ago, a businessman, a wife who is a professional, you know, they were living the American dream, big house, private school for kids, you know, everything imaginable until one of their daughters became ill in college. They began to lose everything. So I think that at every point, anybody who feels comfortable because they think they’re protected by money, or insurance, or power, or anything else will be badly mistaken.
I think the one last thing that I would like to say with regard to the movie is that I hope it expands beyond health care. I think Michael is right. We are an individualistic society that doesn’t feel any responsibility for one another. And you know, I have spent the past twenty years seeing how health care system is a microcosm for the other systems. I hope this movie helps us to cause us to ask how we value one another in our lives, in our deaths. What values do we want to have? And why do individual human stories fail to move us? The perplexing question to me still is why did it not move people in 1996 when I, as a doctor, testified about how easy it was to cause the death of somebody? And then as I proceeded to spend ten years trying to get people to understand what was happening. So I think this is our moment in time. I don’t think we will ever have another moment. I would like to end with a quote from Abraham Joshua [unknown] a theologian that says, “Few are guilty but all are responsible.”
AMY GOODMAN: Linda Peeno. Dr. Lena Peeno is a former Humana medical reviewer testifying before the California State Legislature now and 1996.
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://www.democracynow.org/2007/6/14/sick...ing_first_hand
Michael Moore interview on film:
http://www.democracynow.org/2007/6/18/an_h...ichael_moore_on://http://www.michaelmoore.com/sicko/c...l_moore_on