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John Simkin
I have been having problems with the Forum for sometime now. When posting I sometimes get a "cannot find server" message. I then use the backspace and try again. This often works but sometimes I have to try a third time. However, when this happens, I find I have a double or treble post. The large amount of multi-posts we get on the Forum suggests that others are experiencing the same problem. I have had emails from other members who get this problem all the time and have given up trying to post messages. Please persevere. Use the back-space method and I will then delete the unwanted posts.
Andy Walker
QUOTE (John Simkin @ Mar 27 2006, 02:13 PM) *
I have been having problems with the Forum for sometime now. When posting I sometimes get a "cannot find server" message.


This has certainly been the case this morning (UK time) and I am looking into it.
However this is the first time I have heard from anyone that this problem has occurred at any other time so the rest of your message is highly confusing and I would suggest more than a little misleading
John Simkin
QUOTE (Andy Walker @ Mar 27 2006, 02:48 PM) *
However this is the first time I have heard from anyone that this problem has occurred at any other time so the rest of your message is highly confusing and I would suggest more than a little misleading


Well it is true. So is the fact that I have to spend time deleting member's double posts.
Andy Walker
QUOTE (John Simkin @ Mar 27 2006, 03:57 PM) *
QUOTE (Andy Walker @ Mar 27 2006, 02:48 PM) *

However this is the first time I have heard from anyone that this problem has occurred at any other time so the rest of your message is highly confusing and I would suggest more than a little misleading


Well it is true. So is the fact that I have to spend time deleting member's double posts.


We experienced server problems this morning which are now rectified.
I cannot realistically comment on past problems of which I had no knowledge.
I check the forum dozens of times each day and have seen only the merest handful of double posts recently.
I've told you a million times not to exaggerate wink.gif
John Simkin
QUOTE (Andy Walker @ Mar 27 2006, 02:48 PM) *
However this is the first time I have heard from anyone that this problem has occurred at any other time so the rest of your message is highly confusing and I would suggest more than a little misleading


Well it is true. So is the fact that I have to spend time deleting member's double posts.
Andy Walker
QUOTE (John Simkin @ Mar 27 2006, 04:36 PM) *
QUOTE (Andy Walker @ Mar 27 2006, 02:48 PM) *

However this is the first time I have heard from anyone that this problem has occurred at any other time so the rest of your message is highly confusing and I would suggest more than a little misleading


Well it is true. So is the fact that I have to spend time deleting member's double posts.


Is this for emphasis or a case in point?
Andy Walker
I am currently experiencing a minor and occassional problem with the forum.
When adding a new post to any thread the new message is not always appearing as the most recent post despite appearing on the thread.

Perhaps members could advise me whether thay have also experienced this so I can ascertain whether its my connection or a wider issue that needs further investigation?
John Simkin
QUOTE (Andy Walker @ Mar 29 2006, 10:25 AM) *
I am currently experiencing a minor and occassional problem with the forum.
When adding a new post to any thread the new message is not always appearing as the most recent post despite appearing on the thread.

Perhaps members could advise me whether thay have also experienced this so I can ascertain whether its my connection or a wider issue that needs further investigation?


This is happening to me as well. For example, it happened on the thread on "Graham Davies". The failure to post is also still a problem. It happens about 1 in 3 posts. I use the backspace and is usually posts second time round. However, sometimes, it posts it twice and I then have to delete one of the postings. Emails from Forum members suggests this is happening to others as well.
Andy Walker
QUOTE (John Simkin @ Mar 29 2006, 10:37 AM) *
QUOTE (Andy Walker @ Mar 29 2006, 10:25 AM) *

I am currently experiencing a minor and occassional problem with the forum.
When adding a new post to any thread the new message is not always appearing as the most recent post despite appearing on the thread.

Perhaps members could advise me whether thay have also experienced this so I can ascertain whether its my connection or a wider issue that needs further investigation?


This is happening to me as well. For example, it happened on the thread on "Graham Davies". The failure to post is also still a problem. It happens about 1 in 3 posts. I use the backspace and is usually posts second time round. However, sometimes, it posts it twice and I then have to delete one of the postings. Emails from Forum members suggests this is happening to others as well.


OK
Give me a couple of hours and I'll try and get to the bottom of it
Andy Walker
Further to these problems, could members please post links here to areas of the forum where they know duplicate posting has been a problem. (it doesn't matter if the du[plicate post has been deleted)

thanks
John Simkin
QUOTE (Andy Walker @ Mar 30 2006, 07:30 AM) *
Further to these problems, could members please post links here to areas of the forum where they know duplicate posting has been a problem. (it doesn't matter if the du[plicate post has been deleted)

thanks


It has happened a lot in the JFK section. However, that might be because it is busier than other sections.
Andy Walker
QUOTE (John Simkin @ Mar 30 2006, 07:37 AM) *
QUOTE (Andy Walker @ Mar 30 2006, 07:30 AM) *

Further to these problems, could members please post links here to areas of the forum where they know duplicate posting has been a problem. (it doesn't matter if the du[plicate post has been deleted)

thanks


It has happened a lot in the JFK section. However, that might be because it is busier than other sections.


In order to investigate the database it would be helpful to have specific threads.
John Simkin
QUOTE (Andy Walker @ Mar 30 2006, 09:11 AM) *
In order to investigate the database it would be helpful to have specific threads.


I will keep details in future. It was much better yesterday and only had trouble posting on the Ron Pataky thread at 10.55:

http://educationforum.ipbhost.com/index.php?showtopic=6437

and Thomas Webb thread at 11.17:

http://educationforum.ipbhost.com/index.php?showtopic=6436

You also mentioned that sometimes posts are not recorded in "recent postings". That happened yesterday when Pat Speer posted on this thread at 7.34:

http://educationforum.ipbhost.com/index.php?showtopic=5856
John Simkin
It seems to have been better yesterday. I only had one example of a failure to post (a PM to another member).

I only had to delete one double posting (Stan Hayes 9/11):

http://educationforum.ipbhost.com/index.php?showtopic=4405
Andy Walker
QUOTE (John Simkin @ Apr 1 2006, 06:51 AM) *
It seems to have been better yesterday. I only had one example of a failure to post (a PM to another member).

I only had to delete one double posting (Stan Hayes 9/11):

http://educationforum.ipbhost.com/index.php?showtopic=4405


I have been unable to find a cause for these problems in the database and can only assume they are related to our hosting service
John Simkin
Some more examples of the above problems when posting:

Yesterday 1.00 on Arguing in History:

http://educationforum.ipbhost.com/index.php?showtopic=6483

7.27 posting today on Coretta Scott King:

http://educationforum.ipbhost.com/index.php?showtopic=6002

I have deleted both double posts.
John Simkin
Same problem when posting on the Vietnam War and the Assassination of JFK at 12.35 today:

http://educationforum.ipbhost.com/index.php?showtopic=6274
Andy Walker
QUOTE (John Simkin @ Apr 3 2006, 12:37 PM) *
Same problem when posting on the Vietnam War and the Assassination of JFK at 12.35 today:

http://educationforum.ipbhost.com/index.php?showtopic=6274



Message from our hosts:
"Unfortunately I am unable to duplicate either of these errors.

In order to help us track it down, can you please leave the next double-post on the board, instead of having an Admin remove it. This will help us investigate it further."
John Simkin
QUOTE (Andy Walker @ Apr 3 2006, 12:48 PM) *
QUOTE (John Simkin @ Apr 3 2006, 12:37 PM) *

Same problem when posting on the Vietnam War and the Assassination of JFK at 12.35 today:

http://educationforum.ipbhost.com/index.php?showtopic=6274



Message from our hosts:
"Unfortunately I am unable to duplicate either of these errors.

In order to help us track it down, can you please leave the next double-post on the board, instead of having an Admin remove it. This will help us investigate it further."


Streaming (4.01):

http://educationforum.ipbhost.com/index.php?showtopic=6486
John Simkin
Another example of a double posting can be found here:

http://educationforum.ipbhost.com/index.php?showtopic=6520

http://educationforum.ipbhost.com/index.php?showtopic=6521
Andy Walker
QUOTE (John Simkin @ Apr 10 2006, 07:22 AM) *


Thanks John
I have made the Invision technicians aware of this thread and will report back any conclusions they may draw
Andy Walker
Response from Invision techs:

"From the looks of it, it may be caused by a timeout issue, as there is no post in the second topic, only a topic. Is it possible that the user times out when trying to post, then presses refresh on their browser? This will cause the issues with the double-topics, with one not having a post.

If you need anymore assistance on this issue, please let me know.
If you have any seperate issues, feel free to create a new ticket and we will be happy to help you out."

I guess unless this becomes a major issue we will just have to manage it as we have done thus far
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