After seven years of Labour government, people often say their experience of public services is good, but worry that they are "the lucky ones". Growing personal satisfaction is not yet linked to confidence in the system. As the NUT gathers in Harrogate this weekend, delegates can be ambassadors for the truth - that schools are getting better, that teachers deserve credit, and that if we carry on for the next seven years as we have for the last, then the Blair generation will be the best educated in our nation's history.
Government and public servants have a shared goal: to build a public rea